F.A.Q.
Frequently Asked Questions
Have a question?
General Questions
What is your philosophy about AI and clinicians?
Clinicians are more important than technology. People—not tools—make the critical difference.
The best clinicians will lead their patients to the best outcomes, using whatever tools are available at their disposal.
On the other hand, the best technology in the world cannot compensate for a lack of great clinicians.
Here at Haute, we create highly-customized tools to boost the capabilities of clinicians by augmenting the strengths human expertise with cutting-edge technology.
We aim to elevate clinical practice. We are unequivocally opposed to the idea of using AI to replace clinicians. We build "clinician in the loop" systems.
Are you HIPAA compliant?
Yes, we comply 100% with HIPAA.
IMPORTANT: Please note that HIPAA requires a signed Business Associate Agreement (BAA) between you and any technology service provider that handles your patient data. This is no different than the BAA signed between you and your EMR/EHR. We will happily sign a BAA with you. We aim to be HIPAA compliant for all, whether you are a clinician starting a new private practice or an established healthcare system. Please contact us for a secure login account and a signed BAA.
Any company (like us) that provides software to you (even de-identifiers or anonymizers that remove PHI), must have a signed BAA with you, in order to be HIPAA compliant. This is because the first step in de-identifying PHI necessarily requires you to share PHI with the technology provider, which means it needs to be done in a HIPAA compliant manner.
How do you handle patient data and privacy?
We take privacy and security extremely seriously.
We use AI but strictly no patient data is being used to train any AI model. Full stop.
We comply 100% with HIPAA.
How are you different from other AI companies?
Most AI-powered tools today are built primarily for doctors in hospital settings or weekly psychotherapy—not clinicians who spend half a day (or more!) writing up a testing report for a single patient.
To contrast, we build first and foremost for the neuropsychologist and psychological testing professionals at large.
Clinicians performing psychological testing have their own unique needs and are deserving of AI-powered tools that are built specifically for them.
Hit us up so that we can give you an early peek into what we're building 🤓
How to I give you feedback / constructive criticism ?
PLEASE DO send us your candid, blunt, and unvarnished thoughts!
We strive to produce the best tools for clinicians and thrive in knowing what isn't working well. If you have a better alternative, we'd love to know that too. We will not be beat!
You may contact us via live chat, email, text, or phone. Thank you! 🙌
I'm looking to solve an issue at work. Can you help?
We'd love to hear from you. We'll try to either find you a solution that already exist out there, or we'll consider building a custom product for you. Please contact us.